Our Vision

Addison Smith Mechanical Contractor, Inc. will set the industry standard as a premier customer-centered organization. We will deliver exceptional performance and win-win partnerships with our customers.

Addison Smith Mechanical Contractor, Inc. will be the best service company through our appearance, our responsiveness, our reassurance through courtesy and competence, our empathy, but most of all our reliability.

Our Mission

We will surprise our customers by consistently delivering exceptional service while differentiating ourselves by striving to create the perfect business.

Surprising our customers is the cornerstone of our business. We will always strive, at every level, to not only satisfy our customers but to surprise them with our extra attention to detail and our ability to exceed their expectations.

We will constantly seek to create the perfect mechanical contracting company. The perfect company is fluid and always changing to meet the needs of its customers.

Quality Statement

Addison Smith is a customer-centered organization. We will deliver exceptional performance by dedicating our resources to first understand and then solve issues of our customers.

Addison Smith will focus our attention and efforts in the following manner:

Reliability

We will provide what we promise, dependably and accurately.

Assurance

Our associates will show courtesy, and install trust and confidence in our customers.

Tangibles

Our physical facilities, trucks, equipment, job site and personal appearance will convey our pride in serving our customers.

Empathy

We will show individual attention and care to our customers.

Responsiveness

We will willingly help our customers promptly.